stevesteve123's Profile

15
Points

Questions
5

Answers
2

  • Asked on February 2, 2018 in Shop as Customer.

    It's working now.  I was going through the "Solve 99%" page and had deactivated some plugins w/no luck.  I had stopped troubleshooting after discovering S.A.C. was not tested w/3.2.6 according to your site, and I chose to wait for your team to weigh in on the issue.  Glad to know it does in fact work w/Woo 3.2.6

    FWIW, I have been checking this page expecting to see an Answer (i.e. from you).  Since the Answer number was 0, I haven't been aware that you had answered 4 days ago.  Also I received no email notification that there had been an answer.  I guess I'll know to click on the topic in the future!

    Just a moment ago I updated Woo Subscriptions and a few other plugins that have had updates since I'd stopped testing.  Perhaps that is what has made S.A.C. work again.

    PS Great plugin!!!  I hope it stays around forever!

    Best regards,

    Steve

    • 567 views
    • 1 answers
    • 0 votes
  • Asked on June 29, 2017 in Shop as Customer.

    I have had the same problem, both yesterday and today.   I'm running WooCommerce version 3.1.0, and WC Subscriptions version  2.2.8 with WordPress version 4.7.5.  I have allowed WooCommerce database updates to occur.  Both yesterday and today, when I used Shop As Customer to enter an order, it hung after I clicked the "Checkout - Pay Now" button, showing a grayed-out screen.

    However, when I checked my payment gateway, I could see that the payment had been captured and was pending settlement.  I clicked "Switch Back" and browsed to the WooCommerce Orders, where I found the new order in the list.  In the Subscriptions area, the new subscription was in a Pending status.  I edited the subscription and changed it to an Active status.

     

     

    • 814 views
    • 3 answers
    • 1 votes