A note is not sent to the customer.

I am using Deluxe of Email Customizer.
Even if you add a memo as " Notice to customers " from WooCommerce's order screen, only the Deluxe template I created will be sent to the customer.The memos I wrote for customers are not sent. What kind of work can I do to solve this problem?

A note is not sent to the customer.It is a memo screen to customers by Japanese.

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