Customer Note is not functioning
Question - when sending "customer note" email, when the dialog box comes up with the email address to send to, does it have to be the same email address as on the order? I tried sending a note to a real customer but I wasn't sure if it went. So I tried sending it to myself and no email arrived. Is this feature completely broken or?
I just tried sending a different email, the completed email to myself on a customer's order and it worked fine. So I think the customer note feature is completely broken. Makes sense now why they didn't write back.. Can you fix this?