Email Customizer > Customize Layout Options >Not Working

Hi there,

I've just purchased, installed and licensed Email Customizer. All appeared to be working smoothly until I attempted to customize my first template 'New Account'.

When clicking on Customize Template, there is a bug with the dropdowns - I am unable to customize the options. Please refer to the attached screengrab.

I am using:

+ Listify Theme >

+ WooCommerce

+ WP Job Manager

+ Various premium plugins, all compatible with above-mention plugins/theme.

Please note, theme, plugins and WordPress are all up to date. What is going wrong? Thank you.

Email Customizer > Customize Layout Options >Not Working


I’ve now tried the following, without success – no change, still not working.

+ Swapping theme for TwentyFifteen.

+ Deactivating all plugins, with exception to WooCommerce and Email Customizer.

+ Adding a New Order.

Email Customizer > Customize Layout Options >Not Working


That is weird, we haven't seen this before. Are you able to send us login details so we can look into it and try sort this out for you?


on November 20, 2016.
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