Email Customizer don't work on "customer-refunded-order"- Template

Hey,

we've got the Problem that the Email Customizer works on every template, only on the "customer-refunded-order"- Template it doesnt work.

We checked "Show PHP Errors", but nothing happens - only blank site.

Email Customizer don't work on

Woocommerce Version 3.3.5

Can you help us?

Asked on May 9, 2018 in Email Customizer.
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    by deactivted plugins i've found thats the error in connection with woocommerce german market plugin is.

    Answered on May 9, 2018.
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    i found it its because of the following code:

    add_filter( 'woocommerce_email_heading_customer_refunded_order', array( 'WP_WC_Running_Invoice_Number_Email', 'get_heading_refunded_order' ), 10, 2 );
    add_filter( 'woocommerce_email_subject_customer_refunded_order', array( 'WP_WC_Running_Invoice_Number_Email', 'get_subject_refunded_order' ), 10, 2 )

    Answered on May 9, 2018.
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    Hello

    Is the woocommerce german market plugin creating that email template?

    We haven't implemented functionality for woocommerce german market plugin.

    Thanks

    Answered on May 11, 2018.
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    Hey Zack,

    no the german market plugin just adding a filter to the subject/heading on the "customer-refunded-order"- Email Template

    I think the problem is that the german market plugin uses the variable " {{refund-number}} " - wich is not  known by the emai- customnizer plugin and then an error appears.

     

    Answered on May 11, 2018.
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  • Oh right, that will be it.

    The best/quickest option will be to override the template and add it in.

    https://www.cxthemes.com/documentation/email-customizer/customize-emails-by-overriding-templates-via-your-theme/

    I'll need to check with the dev if this can be added.

    Thanks

    on May 20, 2018.
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