Error On Updating

When I update "Create Customer On Order" I get the following error:

Downloading update from http://updates.cxthemes.com//?action=download&slug=woocommerce-create-customer-on-order…

An error occurred while updating WooCommerce Create Customer on Order: Download failed. Forbidden

Any advice on overcoming the problem, it seems there is a typo on the link "http://updates.cxthemes.com//?" double //

 

 

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12 Answer(s)

I am seeing the same thing. The error I see is:

An error occurred while updating WooCommerce Create Customer on Order: Download failed. cURL error 3: malformed

Please fix this ASAP. Thank you.

Answered on August 17, 2016.
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Same error here. I'm also getting it on the "WooCommerce Shop as Customer" plugin. Seems there is an issue with the server at http://updates.cxthemes.com/

Answered on August 17, 2016.
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A quick fix while this fix this you can go to

http://updates.cxthemes.com//?action=download&slug=woocommerce-create-customer-on-order&license_key=XXXXX-XXXXXXX-XXXXXXX-XXXX

Where XXXXX-XXXXXXX-XXXXXXX-XXXX is your Item Purchase Code/key and you should get the file to download and manually install.   Easy Theme and Plugin Upgrades plugin makes this easier to do.

Answered on August 18, 2016.

Thanks for the friendly help and assistance.

on August 19, 2016.
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Thanks for letting us know.

We've fixed this issue that was occurring on some versions of WordPress, and the fix was on the update-server side, so it should just start to work now.

Let us know if the problem persists.
Apologies for the inconvenience.

Answered on August 19, 2016.
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Hello,

I have tried updating from 2.40 to 2.41 just now and this issue is still happening for me. I am running wordpress version 4.5.3.

 

RE: Error On Updating

 

 

Answered on August 26, 2016.
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We still can't update from within WordPress 4.6 admin area. It's showing new error messages now:

 

Updating Plugin WooCommerce Create Customer on Order (1/2)

Downloading update from http://updates.cxthemes.com//?action=download&slug=woocommerce-create-customer-on-order

An error occurred while updating WooCommerce Create Customer on Order: Download failed. cURL error 3: malformed

Updating Plugin WooCommerce Shop as Customer (2/2)

Downloading update from http://updates.cxthemes.com//?action=download&slug=woocommerce-shop-as-customer

An error occurred while updating WooCommerce Shop as Customer: Download failed. cURL error 3: malformed

Answered on August 26, 2016.
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Hi. There is an error in WordPress caching a broken updates link. Please could you install this plugin to fix it.
https://wordpress.org/plugins/force-plugin-updates-check/

  1. Activate the plugin
  2. A "Check for Plugin Updates" link will be added as a submenu to the updates menu link
  3. Click this link anytime you need to force an update check to run

You can delete the plugin after it fixes.

Thanks

Answered on August 29, 2016.

Installing the "Force Plugin Updates Check" plugin didn't help.

 

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Plugin WooCommerce Create Customer on Order (1/2)

Downloading update from http://updates.cxthemes.com//?action=download&slug=woocommerce-create-customer-on-order

An error occurred while updating WooCommerce Create Customer on Order: Download failed. cURL error 3: malformed

Updating Plugin WooCommerce Shop as Customer (2/2)

Downloading update from http://updates.cxthemes.com//?action=download&slug=woocommerce-shop-as-customer

An error occurred while updating WooCommerce Shop as Customer: Download failed. cURL error 3: malformed

Disabling Maintenance mode…

on August 29, 2016.
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RE: Error On Updating

Answered on August 29, 2016.
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Hi Sean,

I have installed the https://wordpress.org/plugins/force-plugin-updates-check/ plugin and forced the check as noted above but the issue remains. I get:

Updating Plugin WooCommerce Email Customizer (1/1)

Downloading update from http://updates.cxthemes.com//?action=download&slug=woocommerce-email-control

An error occurred while updating WooCommerce Email Customizer: Download failed. Forbidden

Is there anything else I can try to get this resolved?

Best Regards.

Answered on August 29, 2016.
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This is still not resolved. I have even installed the https://github.com/envato/wp-envato-market to update the plugin but the 2.41 is still not available there either.

 

Please look into this issue.

 

Best Regards.

Answered on August 31, 2016.

Hi

Apologies for the delay in response. Are you still not able to update?

Thanks

on September 5, 2016.

Hi Zack,

 

it is still not working. I have tried a regular update and also update via Evanto Market pluging. The evanto market does not have v 2.41 yet.

Any other advice?

on September 6, 2016.

Have you entered your CodeCanyon purchase code for the plugin in your WordPress Dashboard -> Plugins?

I've asked the dev to post 2.41 to CodeCanyon... sometimes it takes a while because they review it before and need to approve.

Thanks

on September 7, 2016.

Hello Zack,

 

thank you for getting back to me. I have added the license key and the update works via standard WP update process.

on September 10, 2016.

Great 🙂

on September 11, 2016.
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