German language not supported

Hi, several words are not translated / picked-up from the German language WooCommerce File. Can you please correct this bug. As a proof - please see the below screenshots of the emails with your customizer enabled and disabled...

 

Email without Customizer

Email with Customizer

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8 Answer(s)

Hi Michael.

We're going to look into this. Thanks

Sean

Answered on December 27, 2017.

Sean, the problem is not solved yet...

on January 24, 2018.
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Hi, any update on this already? The emails and shop are live and I do need it corrected rather soon.

 

Also, whenever I try to edit the header or footer, my site goes down for a few minutes... do you know this issue? I really like the design of your email templates but have issues getting them to run properly.

Answered on December 28, 2017.
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Hello, this ticket is still open / problem not solved!

Answered on January 24, 2018.
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Can you please provide an update / resolve!

 

Answered on January 25, 2018.
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Hey. So sorry about the reply delay! We've been so busy this side.

I have escalated this with the main developer on the project and we will aim to fix next week!

Thanks for your patience and apologies again.

Sean

Answered on January 26, 2018.

Any update on this?

on February 5, 2018.
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Any update on this?

Answered on February 5, 2018.
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Can you please provide an update!!!

 

Answered on February 16, 2018.
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HI! Sorry, again. Hard to find time from our full time jobs.

We've done a complete test on this. Using

• An installation of WordPress in German

• An installation of the plugin Loco Translate.

• An installation of WooCommerce running German

• A translation of Email Customizer from POEditor -> https://poeditor.com/projects/po_edit?id_language=55&id=139013

 

And we see that ALL of the strings are translated. So we don't know what to do from here.

RE: German language not supported

 

You might need to reset everything by changing WordPress to English, then German again and all the others.

 

Sean

Answered on February 21, 2018.
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