Here's the issue I'm encountering...

User details logout rollover has gone missing.

Video explains the issue.


Can you tell me what to do to fix this?



Asked on June 19, 2016 in Shop as Customer.
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    Just pinging this ticket.  Please advise.

    Thank you!

    Answered on June 20, 2016.
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  • Hi

    Do you know how to check if your site is giving any javascript errors?

    That could be stopping the drop down from showing.

    We'll investigate from our side too.

    Of if you can give me the url to your side I'll check if there's any javascript errors.


    on June 20, 2016.

    I can give you a user/pass as well... just not sure if I should do that here in a public ticket.  How can I send ou the information privately?

    on June 20, 2016.


    Apologies on the delayed response. Just checking over stuff we might have missed and following up.

    Has your issue been looked into and sorted out? Possibly from the envato comments thread?


    on July 15, 2016.
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