I get this message when trying to register my plugin, what to do?

To get automatic updates you need to input your valid purchase code, for our product, from Envato. The purchase code looks like: xxxxxxxxxxxxxxxxxxxxxxxxx and should have been emailed to you when you bought our plugin, or you can retrieve it by logging into CodeCanyon.net go to Downloads > Plugin Name > Download > License certificate & purchase code.

It doesn't seem like you have purchased our plugin yet. Please purchase it from CodeCanyon to get access to support and updates.
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3 Answer(s)

I have, how can I submit a ticket on this?

Answered on August 12, 2018.
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i am getting the same error with both the 'Shop as Customer' and the 'Create Customer on Order' plugins.

Answered on August 24, 2018.
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Thanks for reporting this. We're created a task and are addressing this problem as soon as possible. Thanks, Sean.

Answered on August 29, 2018.
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