It does not send out the email I set via the email customizer
I have adapted the password reset mail and confirmed it with "use".
If I use the function to test the mail it works great. However, in live mode a standard "password reset mail" is sent in English. I can't figure out how to fix this.
Am I using the tool incorrectly?
This is weird. It is supposed to be sent with the Email Customizer theme. Are all other emails working. Do you have another plugin helping with sign-ins which might be controlling the password reset email? Can you try deactivating and reactivating our plugin?