Mobile View Not Showing / Questions ?

Hello! AWESOME PLUGIN 🙂

A few questions!?

1. On email, (before opening it and shown in users inbox) on the description shown under the main email header text. It shows the menu i selected suppose to description. How can I hide the menu from showing here and add text in place of it? The menu looks unorganized and like spam from a customers point.

2. Can you remove the menu from the footer of the email? It is not required for me.

3. Logo Header Image is not showing on mobile device?

Thank you for your help! Looking forward to your fast reply 🙂

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5 Answer(s)

Hello

To remove the menus from the email you can do this with custom CSS in the CSS input we provide, but I'm not 100% sure it'll be removed in the email preview... alternatively you can edit the email template and remove the code if you know how?

Are you able to send us login details so we can do some testing and see why your header image is not working for mobile?

Thanks

Answered on April 18, 2016.
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Zach, I am familiar with editing this.

Can you navigate me to the exact file and line to edit, I can achive it from there :0

Answered on April 18, 2016.
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If you go in to the plugins/woocommerce-email-control folder and navigate to /templates/emails/ and then depending on which email template you're using you'll see the folder name there to go in to.

And then edit the relevant file.

Please note: We are working on an email template edit system but it has not been completed so please backup your file change as when we post an update it'll over ride your changes.

Answered on April 19, 2016.
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Thanks Zach.

It seems that mobile image not showing still. Can you confirm what you would be investigating to re solve the issue?

Answered on April 19, 2016.
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Can you please confirm what i could edit to change menu in email subject to my own text? or other?

RE: Mobile View Not Showing / Questions ?

Answered on April 19, 2016.
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