Password Reset Email - Link Doesn't Work
I am having some difficulties with my password reset email
I think I've located the problem - it's to do with how the password reset link is controlled
In the email templates for password reset and new account set-up - the plugin uses shortcode inserts which are responsible for producing dynamic url inserts into the live email which is presented to the user:
Taking the example URL which I am presented with in my test
I can see the domain that this link references is: email.mail.hazeldines.co.uk - which is non-existent -
Sorry, the website email.mail.hazeldines.co.uk cannot be found.
How can this be resolved?
Sorry you're experiencing this bug. I've reported to the main developer on Email Customizer and hopefully he can get to it soon.
Any update on this? It's been a few weeks now since I reported it and the issue still persists
Hey there. Sorry this hasn't been resolved yet. I've flagged it again. Could you please show us what the URL is supposed to look like without our plugin on and then what it becomes with our plugin on?
Does this issue still persist.
The reset password link does seem to be functioning as it should on our side.
If you can answer the question above it could help.
It's still the same issue when your plugin is disabled so I've opened a ticket with Woocommerce