Refunded Email Subject

Hi ! I'm running email customizer 3.12. I've been testing the emails and when I send a fully refunded email I get the correct header and text in the email but the email subject contains "Partially Refunded".  Can you let me know how to get/set the correct subject i.e. without the "Partially"  ? Thanks, Richard

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9 Answer(s)

That's odd. Could you check if that's the same behaviour on your installation when Email Customizer is turned off?

Thanks

Sean

Answered on July 26, 2017.
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Hi ! I turned it off and did get a similar issue - see below. Guess this is  a woocommerce issue then but any ideas/help welcome !

 

RE: Refunded Email Subject

RE: Refunded Email Subject

 

 

Answered on July 26, 2017.
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Oh yeah. Totally. I'll see if WooCommerce has picked it up.

 

Sean

Answered on July 26, 2017.
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Are you using any other 3rd party plugin that might be acting on refunds?

 

Answered on July 26, 2017.
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I've got a few plugins - the only one I guess might be effecting it is WooCommerce TM Extra Product Options - I deactivated this and still had the issue 🙁 I'll do some investigation and report back ......

Answered on July 26, 2017.
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You might want to log an Issue here: https://github.com/woocommerce/woocommerce/issues

Answered on July 26, 2017.
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Hi - I checked Github and this is a known issue #13711 which then got merged into #13738 and then referenced in "Trigger email sending via API #10" - to be honest I couldn't work out if it was being fixed since not familiar with the github process.

Answered on July 26, 2017.
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After looking into it a bit more also found this https://github.com/woocommerce/woocommerce/pull/16186 which looks like the fix has been made and will be in v3.1.2

Answered on July 26, 2017.
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oh nice. 👍

Answered on August 2, 2017.
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