Text not displaying on the actual email


I have added custom text to the 'Customer Invoice' template in Pending Payment field and it shows on the preview template.

However, the text doesn't appear when i send out the test email.  Please clarify.

Thank you.

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1 Answer(s)

Hi There. Sorry about the long reply delay. The Customer Invoice template is different in that different sections display depending on the status of the order it is sending for. Please test with a demo 'real' order which gets paid with a method that requires payment at a later date to see the Pending Payment text info.




Answered on October 5, 2016.
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