Why Checkout-FREE if I purchased the plugin?

I purchased this Shop as Customer Plug in and when the developer first download it, it was showing both Checkout - Now and Checkout - Later options. However, not it shows "Checkout - FREE" Why is that?

 

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8 Answer(s)

Hi there.

The product(s) you have in the cart likely have a price of zero and there is no shipping fee so we don't show the pay now / pay later options.
Thanks

Sean

 

 

Answered on July 22, 2017.
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Hi Sean,

My cart is not zero and it was showing the checkout now or later at first.. then for the same cart shows checkout free

Carlota

Answered on July 23, 2017.
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Please could you send a screenshot of your cart and the screen where you are seeing the error?

Thanks

Sean

Answered on July 24, 2017.
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RE: Why Checkout-FREE if I purchased the plugin?

Answered on July 24, 2017.
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We've tried to recreate this problem and aren't able. Can you confirm that your subscription product starts immediately and takes payment immediately. If not then it would say Free

Thanks

Sean

Answered on August 2, 2017.
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yes, subscription starts immediately as well as payment

Answered on August 2, 2017.
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Hi. We're a bit stumped by this one. We can't recreate it. If you'd like a refund we'll issue it.

Sean

Answered on August 4, 2017.
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Or you can send logins to https://www.cxthemes.com/users/send-login-details/ and we'll see if there is something we can do.

 

Sean

Answered on August 4, 2017.
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